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Old 03-17-2007, 10:58 AM
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Does anyone have the name of a customer service contact person for Princess? I have the address in California but would like to have a name to make sure my letter gets to the correct person.
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Old 03-17-2007, 11:05 AM
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Hi Sungirl and welcome to cruise-chat.

Princess will give you the address, but its hard to say who to address the letter to. I know I have been dealing with a situation for one of my clients who left something of value in her stateroom the day she dis-embarked the ship back in January and we are still have problems getting something done about it. Email, letters etc...and this week we finally got the forms to fill out for her to make the claim. We started the claim on the same day that she disembarked and its taken almost 2 months to get some type of response from them.
Good luck.
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Old 03-17-2007, 11:23 AM
BJS BJS is offline
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Join Date: Jan 2007
Location: Fresno, CA
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Quote:
Originally posted by Sungirl:
Does anyone have the name of a customer service contact person for Princess? I have the address in California but would like to have a name to make sure my letter gets to the correct person.
That will be different people for different problems, questions, etc.
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Future cruises:
Star Princess - Dec. 2007-Rome- TA
Crown Princess- May 2008 TA & Baltics
Pacific Princess-Nov. 2008-Holy Land & Egypt
Diamond Princess- Apr. 2009 Asia- Bangkok to Whittier
Past cruises:
Golden Princess-2007-Alaska
Sea Princess-2005 Canada/New England
Diamond Princess- 2005 Mexican Riviera
Star Princess- 2004 x2 Med. Venice to Barcelona/ Barcelona to Rome
Dawn Princess - 2004 x3- Southern Caribbean
Grand Princess- 2003 x2 W.Caribbean/ 2004 Panama
Sun Princess- 2003 Mexico
Tahitian Princess- 2003 Tahiti & Cook Islands
Royal Princess- 2003 x2- British Isles / Norwegian Fjords & Iceland
Island Princess- 2003 Panama Canal / 2007 Hawaii
Sky Princess- 2000 China & Orient
Sitmar's Fairwind - 1979 x2- Caribbean/Panama Canal
-------------------------------------------------
HAL-Amsterdam- 2004 Alaska
HAL Ryndam - 2001 x 2- S. America
------------------------------------------
Viking Spirit/Pride -2006 Budapest to Amsterdam
 
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