Wendy, did you book your cruise with a travel agent? If so, the agent can answer all of your questions.
If you booked online or directly with the cruise line, you should try getting in touch with whomever you used, to asked your questions. You can't expect a MN travel agent to take the time to answer all your questions between now and cruise time, if you didn't book with him or her.
If you didn't use a travel agent, I guess your best option is to ask your questions here and hope someone can help you.