Go Back   Cruise Reviews Forums > Cruise Lines > Princess Cruises
Register Forgot Password?
New! Use your Facebook, Google, AIM & Yahoo accounts to securely log into this site, click logo to login  
Search

Closed Thread
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 10-25-2004, 12:28 PM
Junior Member
 
Join Date: Jun 2002
Location: Surprise, Arizona USA
Posts: 7
Default
The cruise itself was terrific. Service, food and staff were excellent.
The boarding process was a joke. It took over two hours of standing in line. Only two security gates were available.
The real DISASTER was the arrival in NYC.
We had purchased Princess bus transfers (@$40 each) I had 5 bags and a wife with a broken arm, so, I needed help.
There were no Princess employees in the luggage area. No information or any idea where to go.
I was able to outbid several other passengers for porter service to the street.
Then the real fun began. No one knew which bus went where. After the first two buses were filled, another bus was eventually dispatched.
The driver was new, had never been to La Guardia, and was driving a bus that exceeded the airport terminal 11 ft height restrictions. His English was limited and he apparently could not read. After 31/2 hours of touring Manahattan and FIVE TRIPS around the airport we were finally dumped at a shuttle bus station. Luggage unloaded without help and reloaded without help on the shuttle bus. Then we were dumped at the arrival level. Luggage again unloaded and the ordeal of getting upstairs to ticketing on an escalator without assistance. Many of the passengers on our bus missed their flights and three bags were lost.
Somebody at Princess should lose their job !!!
We paid $8o plus 15$ in bribes and received no assistance !!!
  #2 (permalink)  
Old 10-25-2004, 12:28 PM
Junior Member
 
Join Date: Jun 2002
Location: Surprise, Arizona USA
Posts: 7
Default
The cruise itself was terrific. Service, food and staff were excellent.
The boarding process was a joke. It took over two hours of standing in line. Only two security gates were available.
The real DISASTER was the arrival in NYC.
We had purchased Princess bus transfers (@$40 each) I had 5 bags and a wife with a broken arm, so, I needed help.
There were no Princess employees in the luggage area. No information or any idea where to go.
I was able to outbid several other passengers for porter service to the street.
Then the real fun began. No one knew which bus went where. After the first two buses were filled, another bus was eventually dispatched.
The driver was new, had never been to La Guardia, and was driving a bus that exceeded the airport terminal 11 ft height restrictions. His English was limited and he apparently could not read. After 31/2 hours of touring Manahattan and FIVE TRIPS around the airport we were finally dumped at a shuttle bus station. Luggage unloaded without help and reloaded without help on the shuttle bus. Then we were dumped at the arrival level. Luggage again unloaded and the ordeal of getting upstairs to ticketing on an escalator without assistance. Many of the passengers on our bus missed their flights and three bags were lost.
Somebody at Princess should lose their job !!!
We paid $8o plus 15$ in bribes and received no assistance !!!
 
Closed Thread

Tags
arm, broken, bus, coast, cruise, cruisers, cruises, east, grand, laguardia, princess, review, shuttle, usa

Similar Threads
Thread Thread Starter Forum Replies Last Post
Far East Cruise Diamond Princess 7 November 2008 bpzoom Ports of Call Chat 1 10-09-2008 07:19 AM
Cozumel's East Coast jat0285 Caribbean Port Chat 1 01-29-2008 10:33 AM
How come no US East Coast cruises? etinca General Cruise Chat 15 01-08-2008 09:29 AM
Golden Princess Pacific Coast Cruise kjp Princess Cruises 5 12-23-2007 08:06 AM
MS EUROPA Cruises the East Coast on a Fully Bilingual Trip in October – and Salutes “ Tom Ogg All Other Cruise Lines 1 08-21-2004 11:44 AM


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On
 

All times are GMT -7. The time now is 06:06 PM.

Contact Us - Terms of Use - Cruise Reviews Home - Archive - Privacy Statement - Top

Powered by vBulletin® Version 3.7.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.5.2