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Old 11-24-2004, 09:57 AM
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Join Date: Aug 2004
Location: Gulf Coast, Florida
Posts: 52
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We booked some time ago for this cruise paying $999 each for a JJ grade inside cabin on Caribe deck.

Surfing for possible future cruises I noticed that Princess had dropped the price for all inside cabins except II grade to $899.

Not having experienced this before I contacted my travel agent and asked what should happen. Should we be entitled to a price reduction or an onboard credit for the $100? She has just come back to tell us that Princess have reduced the price by $100 so we will only pay the new $899 price.

I am happy with that but left with the lurking suspicion that if I had not noticed and raised the matter we would have paid the higher price when our final balance is due in a few days.

Would you expect your travel agent to pick up on this, or should the cruise line automatically reduce the fare?
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Celebrity Horizon 2004, Galaxy 2005, Summit 2006, HAL Zuiderdam 2004, Veendam 2005
Princess Star 2003, Sun 2004
P&O Oceana 2004
RCCL Nordic Empress 2002
Regal Empress 2002
RCCL Legend of the Seas Apr 2006
Saga Ru** June 2006
P&O Arcadia July 2006
Carnival Miracle Oct 2006
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Sapphire Princess Apr 2008
  #2 (permalink)  
Old 11-24-2004, 09:57 AM
Member
 
Join Date: Aug 2004
Location: Gulf Coast, Florida
Posts: 52
Default
We booked some time ago for this cruise paying $999 each for a JJ grade inside cabin on Caribe deck.

Surfing for possible future cruises I noticed that Princess had dropped the price for all inside cabins except II grade to $899.

Not having experienced this before I contacted my travel agent and asked what should happen. Should we be entitled to a price reduction or an onboard credit for the $100? She has just come back to tell us that Princess have reduced the price by $100 so we will only pay the new $899 price.

I am happy with that but left with the lurking suspicion that if I had not noticed and raised the matter we would have paid the higher price when our final balance is due in a few days.

Would you expect your travel agent to pick up on this, or should the cruise line automatically reduce the fare?
__________________
Cunard QE2 1984 & 1990
Carnival Fantasy 2001, Inspiration 2003, Glory 2005,
Celebrity Horizon 2004, Galaxy 2005, Summit 2006, HAL Zuiderdam 2004, Veendam 2005
Princess Star 2003, Sun 2004
P&O Oceana 2004
RCCL Nordic Empress 2002
Regal Empress 2002
RCCL Legend of the Seas Apr 2006
Saga Ru** June 2006
P&O Arcadia July 2006
Carnival Miracle Oct 2006
Booked:
RCCL Navigator Apr 2007
P&O Aurora Sep 2007
QM2 Sep 2007
Sapphire Princess Apr 2008
  #3 (permalink)  
Old 11-24-2004, 08:34 PM
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Join Date: Oct 2004
Location: Plymouth Twp.,MI
Posts: 116
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We have had two similar experiences with princess. In both cases, when we were paying our final bill I asked our travel agent if there were any price reductions. She called Pricess and we were ofered a reduced price on the room or an upgrade. I'm sure that Princess would not have gone out of their way to inform us. I guess it's best to keep your ear to the ground and do homework, as you did. I'm not sure that's something I like about the line but we'll be going on our 4th. cruise with Princess this spring so they must be doing something right in our mind
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Old 11-25-2004, 06:34 AM
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Join Date: Jun 2004
Posts: 645
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If you are booking thru a travel agent my expectation would be is that it is THEIR responsibility to check for price reductions for you & communicate this information.
If I booked it myself I would take the owness & call Princess to check on the price differences if some are seen.
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  #5 (permalink)  
Old 12-21-2004, 09:59 PM
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Join Date: Dec 2004
Posts: 24
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A good travel agent will keep tabs on prices and rebook you at a lower fare. At least that is what my travel agent does all the time. She is great!
 
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