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-   -   found lower fare (http://www.cruisereviews.com/forum/royal-caribbean-cruise-line/19883-found-lower-fare.html)

daleybc 12-04-2008 03:36 PM

I booked my cruise through AAA. I found a lower price on RCI's website. Is it possible to get a rebate or shipboard credit? Do I need to go through my travel agent? Thanks

Dave 12-04-2008 03:42 PM

Welcome to cruise-chat!

Depending on the date of your cruise, it is certainly possible to get the lower fare. Since you have an active booking with an agent you have to go through them. RCI won't talk to you if someone else has your reservation. Contact your agent and tell them what you found, and ask the agent to get the new price for you. A caveat here...if you already made your final payment and are in the penalty phase of your booking, it may not be possible to get the lower price - even if you cancel your current booking and try to re-book the same cruise with RCI directly.

Sonny V 12-04-2008 07:50 PM

Hello daleybc, welcome to Cruise-Chat! Check to see if the price is the same category as what you booked with AAA. I have gotten credit from by agent when she, or I, found lower prices in the past. Dave is right about having to go through your booking agent. When is your sailing date? Please let us know what you find out after calling AAA.

Sonny


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