Spiritfilled and TexCruise, thank you. I think the difference between some agents is whether they look at their jobs as just a job to make a paycheck or if they LOVE what they do. I personally love what I do, thats what got me into this business, my love of cruising, I found that friends and family would ask me to help them plan a vacation or cruise and I enjoyed it so much I decided that this was my career of choice, so I went to training, became an agent and continue with my education. I want my clients to be well informed before they ever step on the ship. That is my first priority not the sale itself.
I am sure there are many travel agents that are only interested in making the sale, thats why when you are looking for an agent you need to question the agent, if they do not know the answers (of course I do not know all answers to all questions, lol) but if they seem to be lost or if they have never been on a cruise themselves, you might want to look around and keep calling other agencies until you are comfortable with the agent you choose, after all you are trusting this person to help with your travel plans. You want to find a cruise specially trained agent to work with.
Another tip, most times you pay the same for the cruise as you would get going directly with the cruiseline, only difference you will have a pesonalized agent who knows you as their friend and wants to make sure everything goes smoothly for you and most times will go to bat for you when problems arrise. I found that 75% of the agents at the cruiselines have never been on a cruise before, they basically work at call centers to book the cruises.
OK, time to step down off my soap box.