Hi queen, no ruffled feathers. It's hard to, by text only, disagree without it coming across as being disagreeable.
Agutaya, thanks for the post. It is appreciated. Like anything else in life where people are involved, there are good ones and those that took the job for the pay-check. I know first hand of a great agency with some pretty poor agents. Thankfully they don't last long. But in the next training class there will be some more. Also in that next class there will be some who will excell and become great agents. So goes life.