problem with "my cruises account"

[tatedpd]

I have two cruises booked with RCCL. My problem that I am having is: When I log on to the RCCL web site and go to my cruises, it will only display my first booked cruise. I have tried to use the "don't see your reservation" button, but it coninues to say that it can't display this cruise at this time. I have contacted RCCL several times by phone. The only response I receive is that "you should be able to". I have emailed them twice and have never received an answer. Has anyone else had the same problem? I like to use the my cruises to keep up with what I have purchased and paid.

[Dave]

I've not had this problem, but RCCL's website is not especially well-run. I assume you entered the booking number for your missing cruise and then got the message about it not being displayed. It took them 3 months to finally give me credit for my last cruise. Other people I know from that cruise had their credits within 2 weeks.

[tatedpd]

Hello Dave56. I have had that problem to. The cruises I am talking about are ones I haven't taken yet. This is under purchased cruises. It shows my December 2006 cruise, but refuses to show my January 2008.

[Dave]

January 2008 may be too far away for the website to list. I am thinking it may show up in a few months under your account.

[tatedpd]

I hope so Dave, but the bad thing about the whole deal is that no one at RCCL can give me an answer. Thanks for the return.