Thanks everyone for responding.
Our cruise date is 11/25, Voyaer; so we have enough time to cancel without being penalized. And we want to stay on this ship, it just seems as though we can't get a break with the RCCL Travel Agents in order to make this happen.
I will try to find a local agent and see if that will bring any assistance. If not, we'll be "inside" on our trip.
Thanks for the help.