I read this review
which was posted on our CruiseReviews website today and thought "this has many inaccuracies". So I decided to post some facts and advice to "Mike", should he see this.
First off - it isn't Royal Caribbean's policy to require a birth certificate for closed loop voyages. It is part of the WHTI rules established by the U.S. Government. You can see it here
at the Customs & Border Protection website, which says those over 16 need both a photo ID and
a birth certificate.
Secondly, Royal Caribbean's own website states clearly that both forms of identification are required. You can read that here
about mid-way down the page.
I also have to question "Mike's" memory of his phone call to Royal Caribbean. Is it possible that he confused the message and thought RCI said what he claimed in his review about adults only needing a photo ID, when in fact RCI told him adults needed both the photo ID and birth certificate? We'll never know unless RCI recorded the conversation and provides us with a transcript.
It is obvious that "Mike" didn't use a travel agent, since an agent would have ensured he knew what documents he needed in order to board the ship. And, it is also apparent that he didn't visit a cruise forum such as this one, where we would have provided accurate information on what was needed.
So here we see another example of someone who didn't do their homework when booking their first cruise.
Note to "Mike"...RCI couldn't let you board the ship and head to Key West because it would have been illegal, and thus "they would get burned".