As Crown and Anchor members, my husband and I recently returned from our second cruise. We each received a coupon book and a nice blue Tote bag. We travelled with a large group... those of us that were C & A members on our side of the hallway recieved our coupon books and tote bags, those that were C & A members across the hall (different room attendant) did not recieve tote bags.
I don't know if maybe the room attendant forgot, was new and didn't know to give them out or what happened. I know that I myself made sure my TA had mine and hubby's C & A membership numbers, I can't speak for the rest. But it seems odd that one side got them and the other didn't.
enjoy your trip