Enchantment-Deck question (long questions)

[mckensmom]

My family is booking 4 cabins on EOS for July 2, 2007! I have cabins on HOLD until Friday on Deck 2 mid to front with 2 of those adjoining and 2 scattered a bit. My question is we had been on Sovereign 7/3/06 and were Deck 6 and it was a great location for walking stright out to Centrum Shops and getting around. I am worried about elevator delays etc. on Deck 2 mainly because my dad and mom's health. Dad will have knee replacement surgery most probably by then and mom on oxygen. Does anyone have any preference of decks--this is only 2nd cruise and everyone else's 1st. I don't want either of them standing forever for an elevator (which everyone else on the ship doesn't either I suppose) but is there a better location for less walking or convenience for them and I failed to get a handicap room for them--should I do. But my nephew will be in there with him? Any suggestions greatly appreciated. I am also wondering if it is any big deal for the rooms to be together--we could probably do better letting them scatter us on the decks of 6.7 or so, do you think??

[Cruise Specialist]

Welcome to Cruise Chat.

Is there any reason you wanted the adjoining rooms? If not, then I would call my agent back and defintely request a handicapped room, of course the cruiseline will want verifications as to what type of handicapp you are dealing with, since there are so few of these rooms on the ships.

As far as the cabins being close together, that really shouldnt matter, most times people meet in the public areas, you also have phones in each cabin to stay in contact with each other. I would call my agent back and ask these questions especially how close the cabins are to the elevators. Keep in mind that the lower you are on the ship, sometimes the better it is to get an elevator..since most people want to go up..when the elevators come to your deck they are usually empty, its those on the higher decks that have to wait at times because the elevators might be full by the time it stops at their deck.

[mckensmom]

Thanks so much for the reply!! I called the TA back we got my parents ocean view handicap on Deck 3 near the elevator and our other 3 cabins cabins are down the hallway--oceanview and just so happen all 3 side by side!

Thanks for the help!

[Cruise Specialist]

Great...sounds like you have it under control. What is so great is that you got this taken care of this early. Harder to get those handicapped rooms closer to the sailing.

[mckensmom]

Do you know specifics for oxygen on board--what we need to take care of there!

[TexCruise]

I have the same question about oxygen as a friend of ours is on oxgen but he only has the "tank" system and a larger system that needs plugging in to an electric socket. We are having a hard time finding out any regualations concerning the tanks onboard or places they may be able to plug in his other machine into electrical outlets around the ship.

[mckensmom]

That sounds like what my mom has--the system that plugs in and then she can fill her portable up with that also---or if she chose she cold just take tank system but I would rather take the plug in so we wouldn't have to worry about tanks going empty. I have emailed royalcaribbean.com--special needs section and I am waiting for their reply. Let me know if you find out anything and I will do same.

[TexCruise]

Will do mckensmom!

[Cruise Specialist]

This is from the Royal Caribbean travel agent site:

Special Needs

All guests should ensure that they are medically and physically fit for travel and that such traveling will not endanger themselves or others. Any condition requiring medical treatment or attention must be reported to the Royal Caribbean Access Desk in writing at the time of booking. Among the variety of special needs that we can accommodate are:

Guests requiring wheelchairs*
Hearing impairments
Visual impairments (including those that require service animals)
Most special diets
Oxygen therapy* (liquid oxygen, compressed gas oxygen or oxygen concentrator)
Dialysis* (Continuous Ambulatory Peritoneal Dialysis only)
*Please note: Medical equipment required by guests for oxygen, dialysis and wheelchairs is not provided by Royal Caribbean.

So based on this, I would contact my TA and have them contact Royal Caribbean so you can get the paper work started. Just the fact that you requested a handicapped room they should have gotten the correct forms to you to begin filling out.

[mckensmom]

Thanks so much! I did hear back from RCI and they nevermedntioned the oxygen I talked about in the email but did say they would see that mom had a mini-fridge in her cabin for her insulin! I thought all rooms on EOS had fridge's. Am I wrong??