I can understand the frustration. And I could see it deterring going back. We pay dearly for our cruises and its our one vacation of the year. So I would be angry if it was a disaster.
That being said on the topic of the suite perks. Why is there not a RC standard? We had a grand suite last time and really got no benefit above what we had when we were in an interior room. Why do some ships pamper their suite guests and some don't?
We got no help with excursions, had to beg for "A" free drink. There were no tickets for the ice show- it was first come first serve so no benefit there, no special seating or pool areas.
I guess I jsut wish you knew what to expect.
Carnival Fantasy 6/05
RCCL Sovereign of the Seas 4/07
RCCL Navigator 12/07
RCCL Navigator 11/08
RCCL Liberty 7/4/09