We are using a local cruise agent to arrange our cruise. Is it customary or expected to tip your cruise agent? I am in charge of a large group cruise and our guy has gotten us several perks, he gets it to where we never see our luggage from the time we board our plane until it's outside our cabin door, transfers are all arranged, etc., etc. Do we go together and give him a big tip? How does he make his money? Do the cruise lines pay him?
Edited by Dave to correct spelling in the subject line.
being an e-travel agent they way I got paid which is how alot of them get paid in busy agencies is commission + a little salary. It depends on the agency but he is paid and if its a group I am sure its a % of the total price. I never heard of them getting a tip but I guess its up to the individual person.
Although tipping (per se) is not expected by travel agents, it is not unusual for happy customers to say "thanks" in other ways if the travel agent has worked very hard (many do - some do not) to put together a great, worry-free package.
My partner is often "recognized" by his clients (bottle of vintage wine, gift purchased in the country visited by his client, gift certificate for dinner at a local restaurant) - but then, it is not unusual for his bookings to be in excess of $50,000 per couple!
It sounds to me like your travel agent has gone the "extra mile" for you...
In 20+ years of being a travel agent, I've received a monetary tip maybe 3 times. But, like Chuck's partner, clients often bring back a small gift for me, including things like cloisonne pill boxes, Swarovski crytal ornaments, etc. It's always appreciated yet never expected.
I just wish the suppliers (cruise lines, etc) wanted to tip us more often!
Sandy,
They do - just look around your office - I'm sure you'll see mousepads, cute paperweights, or coffee mugs with cruise line logos. AND don't forget all those fams!!!
I honor my travel agents efforts by sending her customers. Just on our next cruise alone I got her 17 new clients. I tell people what a great agent she is. She knows I appreciate her.
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