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-   -   Fire Aboard the Grandeur of the Seas (http://www.cruisereviews.com/forum/royal-caribbean-cruise-line/39686-fire-aboard-grandeur-seas.html)

billybuzzy 05-27-2013 06:48 AM

Fire Aboard the Grandeur of the Seas
 
CNN is reporting that a fire broke out aboard the Grandeur of the Seas about 3 AM Monday (Memorial Day) morning in the Aft section of the ship. There are no reports of casualties and the fire has been extinguished. Passengers Were ordered to muster stations. The ship , sailing out of Baltimore, is headed to Freeport Bahamas for evaluation. A Carnival Lines ship is standing by in case any evacuation is neccessary!

BillyBuzzy

Dave 05-27-2013 07:01 AM

The fire was in the aft mooring deck. Although the Captain mustered the passengers and crew, at no time was their an imminent risk and the ship maintained normal power and all other hotel services.

I think Sonny is aboard this sailing so we'll have some expert eyewitness accounts on what happened.

Dave 05-27-2013 08:09 AM

First photo of the damage, just taken in Freeport. https://twitter.com/RoyalCaribPR/status/339031221185171457/photo/1

Dave 05-27-2013 08:44 AM

The ship will overnight in Freeport. Guests are free to go ashore as they would in any port, or stay aboard. Here is the latest press release.

Dave 05-27-2013 11:20 AM

Image of the South Pacific Lounge damage.

Dave 05-27-2013 12:53 PM

Grandeur Fire Update #1
 
Press Release

MCPayne 05-27-2013 01:02 PM

Wow, amazing photos. I'm hoping Royal Caribbean is paying for the hotels for those passengers that were in staterooms affected by the fire, or at least a portion of it.

I know the excursions in CocoCay and other scheduled ports of call will get refunded, but I often wonder what happens for those guests that want to explore Freeport. I guess they just have to do research on their own, and find tour vendors near the dock, as opposed to booking shore excursions through Royal Caribbean, since this wasn't an originally scheduled port of call.

janfred 05-27-2013 02:47 PM

A big thank you to Dave. You are always so fast with reports on all issues. It is really appreciated. I always go here first when I hear something has happened in the Cruising Industry.
Thank you Dave !

Dave 05-27-2013 03:10 PM

Thanks for the compliment!

The current cruise has been ended because of the damage. Guests will be flown to Baltimore tomorrow. Besides a full refund for the current cruise they will also receive a future cruise credit equal to what they paid for this cruise. Guests in cabins that are not habitable because of water damage from the firefighting effort are being housed in hotels on the island.

I've been in contact with Sonny V who was in a Junior Suite on deck 7 aft - directly above the fire scene - and he tells me everything was professionally managed and the crew (no surprise) went above and beyond the call of duty to make guests comfortable. Sonny said he'll call me when he gets home and we'll get a full report from him too.

LisaP 05-27-2013 03:18 PM

Thank you for the update on SonnyV!

And, I agree with janfred.


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