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Old 09-02-2010, 06:31 AM
Join Date: May 2010
Location: Syracuse NY
Posts: 148
I had just purchased a wine and cheese package and one item under Scrumptious treats for our cruise Oct 24th. I did not receive a detailed email of what I purchased. I also purchased dinner for to at Chops (seperate transaction). I did receive detailed email regarding Chops.

When you log into RCCL (with name, date departing, etc)Every purchased item shows up (beverage packages, specialty restraunts, etc) EXCEPT for wine/cheese package and our "treat".

My question is why are these 2 items not showing up and why did I not get a detailed email? Should I call RCCL?

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Old 09-02-2010, 09:20 AM
Dave's Avatar
Join Date: Dec 2005
Location: Alabama
Posts: 17,839
RCI's website is not especially fast when it comes to updating things such as your Chops seating. I don't think items purchased from the onboard gift department will appear in the booking, even if you bought them.
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Old 09-02-2010, 09:53 AM
Join Date: May 2010
Location: Syracuse NY
Posts: 148
Thanks Dave

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Old 09-02-2010, 04:10 PM
Sonny V's Avatar
Join Date: Mar 2006
Location: Racine, Wisconsin
Posts: 4,906
You need to call and ask for a receipt if you want one. As Dave said, they won't appear in the booking. Don't worry, you'll be getting every thing you ordered.

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Old 09-03-2010, 04:15 AM
Join Date: May 2010
Location: Syracuse NY
Posts: 148
I called yesterday evening I guess it takes 48 hrs for it to show up on RCCL computers. The dinner at Chops showed up when I logged in. I'll call on Monday (IF they are open..Labor Day) I just want to make sure everything is on there.

Thanks all

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