As promised, I'm updating you guys with the problems we have with the C&A. As of yesterday, when I log on My Cruises page, our cruise credits (We have only 3) has disappeared again and there was no cruise history. All I asked was to fix the names on the C&A file so they match with the ones we have on the reservations on our upcoming cruises, and they can't fix that.
Dave,I need your help. Thanks
2006 - Mariner of the Seas
2009 - Independence of the Seas
2010 - Liberty of the Seas
2011 - Navigator of the Seas
2011 - Jewel of the Seas
It is also important to note that what Sonny told you is correct - despite what the website shows your C&A account is not tracked according to the website. If you have 3 cruise credits then they are still indicated in your account. To the extreme, if the RCI website showed you had 0 cruise credits but you had 25, you'd be getting a cruise card with Diamond Plus printed on it.
But regardless, there is no excuse for this ongoing incompetence.