Originally posted by Sandy:
PS: Did you use a travel agent for your cruise bookings, someone who could intervene on your behalf now? There is also an Automation Support Desk that could be of some help, that your agent can call.
Hi Sandy,I booked directly with the web site.I should have called them earlier about this problem.I don't know why I put it off for this long,until the other day I was browsing the other big forum,and I saw somebody talking about their missing credit,how they have to called so many times to get them back.
That was when I realized I should call them and ask them to fix this.
I know I should have asked to talk to their supervisor,but I just assumed that they would fix it somehow eventually. Looks like it's not going to happen.
Dave is working on something right now.