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  #31 (permalink)  
Old 11-21-2007, 03:12 PM
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Is the fuel charge only if you have booked directly with RCCL? I booked through a travel agency and nowhere in my paperwork does it state any possible changes to the cost of the cruise, nor does it state anything about possible additional surcharges.
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Old 11-21-2007, 04:10 PM
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The surcharge will be assessed no matter where you booked the cruise.
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  #33 (permalink)  
Old 11-23-2007, 04:25 AM
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ive just contacted rcl about this matter and i think it only concerns north americans. not european customers
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Old 11-23-2007, 07:45 AM
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Quote:
Originally posted by chris 2486:
ive just contacted rcl about this matter and i think it only concerns north americans. not european customers
Yes, I wonder why.
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Old 11-23-2007, 04:39 PM
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Quote:
ive just contacted rcl about this matter and i think it only concerns north americans. not european customers
Don't know who you spoke with but I have notices in my file to call clients from everywhere in the world. I have a staggering number of people to contact. They don't and can't pass these costs on by nationality, race, creed or any other basis. The costs went up, everyone sailing on or after Feb 1st is being affected.

Cheers, Neil
  #36 (permalink)  
Old 11-24-2007, 07:57 AM
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The RCI website says this.
a fuel supplement for North America reservations of $5 per guest, per day, for sailings that depart on or after February 1, 2008.
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Old 11-24-2007, 08:32 AM
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My understanding (which may be wrong) is that it is for cruises that depart from North American ports, so if you are from Europe and taking a Caribbean cruise from Miami then you'd still pay the surcharge. They desperately need someone who can clearly communicate writing these press releases. I think the blurb posted on the RCI website is poorly written.
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  #38 (permalink)  
Old 11-24-2007, 04:51 PM
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You are right, Dave. On my Booked Confirmation Invoice it has a note saying: For North America Reservations, A fuel supplement of $5.00 per day per person for the first two occupants of a stateroom (subject to a maximum of $140 per stateroom) will apply to all sailings departing on or after February 1, 2008, unless the stateroom was paid in full by November 15, 2007.

So, they tacked another $140 onto my invoice for my April transatlantic cruise. It's pretty clear to me who will get the fuel charge. I'm not upset about having to pay more, but, you would think they would have contacted their customers to give them the option of paying their booked cruises. I'm upset about that!

Sonny
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Old 01-20-2008, 10:10 PM
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Ever looked at your electric bill ? What about the natural gas surcharge you pay every month.It was added when the natural gas prices went up several years ago and we are still paying it. I'd say most likely it's here to stay. I guess a guy could buy i less drink per day and it would cover the surcharge..LOL
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