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G Andrews

Age: 50s

Occupation:retired educator

Number of Cruises: 3

Cruise Line: American Cruise Lines

Ship: American Spirit

Sailing Date: 2010-06-19

Itinerary: Phili-DC

This cruise was generally a disappointment. Crew was almost all new and very inexperienced--NOT the professional staff to tend our every need as described in the promo materials--nice kids, but not prepared. Cruise director had never been to several ports of call. I was traveling with my 80 yr old mother; many older passengers--crew not sensitive to mobility issues in ports. I would have been disapointed for 1/4 the price of this very expensive week.

Food was so bad that I sent back three plates and I have NEVER sent food back to the kitchen before. Oysters Rockefeller were a solid mass encrusted to the shell. Many items were overcooked or burnt. Eggs were consistently undercooked (very runny) even when ordered medium or hard. Peas with pearl onions came with pickled cocktail onions--what trained chef makes that mistake? Some food was quite good, but for the price I expected every meal to be outstanding.

Rooms were OK, but sort of felt like hospital room decor. The illustration of the room in promo materials appears much more spacious than reality. At least there was adequate storage--however bathroom storage was awkward.

The main activity on this ship is small talk with other guest, especially at meals. The acoustics in the dining room made this difficult (impossible at times.) The was a cocktail hour every night which was OK, but an activity other than visiting with fellow guests would have been nice. Other activities were a piano concert one night, bingo one night, and a couple of natural history lectures. All were OK, but there was a lot of down time with nothing going on.

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